Don't panic! We are here to help.
Take a look at some of the solutions on this guide and if you still are having difficulty, don't hesitate to contact the Ulster University Business School Library team - Contact Us
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A small number of resources don't use Athens authentication at all, so you'll need a separate password for these. |
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Check the Electronic Journals Catalogue and the A-Z Database List for specifics. See the example provided below: |
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Sometimes access may be unavailable due to subscription restrictions.
Common restrictions include:
The Library Refworks guide should answer most problems.
There are a number of specific issues:
The Library's electronic resources are compatible with all Internet Browsers including Internet Explorer, Firefox and Chrome.
Some browser tips
Here are some screen shots of what you might expect to see when off-campus for some of the heavily used resources.
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If you are using a Mac or iPad and are unable to access the Library's services, you may need to change your Safari browser settings: |
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1. Open up settings 2. Click on the Safari icon 3. Choose the option 'select cookies always' |
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4. Make sure your pop up blocker is turned off 5. Log back into the Portal for full access |
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To link into the Library's full text subscriptions through Scholar, just follow the steps in the video guide:
Top tip! Log in to Portal before accessing Google Scholar - this means you should have easier access to Ulster e-text resources.