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Off Campus Access  

Last Updated: Dec 20, 2016 URL: Print Guide RSS UpdatesEmail Alerts
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What is Athens?

Athens is an authentication system which the Library uses to provide access to electronic resources such as journals and databases. You don't need a separate Athens username or password as you will be automatically authenticated when you login to the Portal or click on the Library Services Link in Blackboard Learn

  • When you login in through the Portal, remember  to always wait for the "You are now authenticated to Athens" message to display on screen before proceeding to the Library & ICT tab. The short video below will show you this process.




What to do if asked for an "Athens" password

Very occasionally, you may see a login box asking for an Athens username and password. ignore these boxes and instead click on the Alternative Login, this will direct you back to the University of Ulster.


Additional Passwords

For some resources an additional password is needed. Find details of this for journals, from the Electronic Journals Catalogue and for databases, from the A-Z Database List.

Other access issues

Occasionally we may be unable to provide electronic access due to subscription restrictions. To find out if any restrictions are in place for a journal check the notes field on its entry in the Electronic Journal Catalogue.

Common restrictions include:


Off campus access getting you down?


Don't panic! We are here to help, take a look at some of the solutions on this guide and if you still are having difficulty don't hesitate to contact your Library team - Contact Us




The Library's electronic resources are compatible with all Internet Browsers including Internet Explorer and Firefox.

Some browser tips

  • Delete cookies on a regular basis:
    open the Tools tab on your browser and choose the option Delete Cookies
  • Can't see new pages? Make sure your pop up blocker is turned off, again find this in the Tools tab.
  • Sometimes switching browser will resolve the issue, for example switching from IE to Google Chrome will resolve the problem if a Knovel electronic book's text does not appear.



Mac Users

If you are using a Mac or iPad and are unable to access the Library's services, even though you have logged into the Portal and gone through the Athens Authentication, you made need to change your Safari browser settings

  • Open Safari and select Preferences
  • From the Preferences menu open up the Security tab
  • Choose the option select cookies always (also make sure your pop up blocker is turned off)
  • Log back into the Portal for full access

Smart Phones and Tablets

If you are having difficulties finding the Sign In or Athens Authentication on a suppliers mobile site, you may need to go to their full website in order to sign in and view full text.


Accessing full text on Google Scholar

To link into the Library's full text subscriptions through Scholar just follow these steps:

  • On the Google Scholar Homepage go to Settings
  • Go to Library Links
  • Search for University of Ulster and click in the box beside it to select
  • Remember to Save 
  • Video Guide

What to do if prompted to login

Off campus some resources require an additional login, ignore any requests for payment or to put in a username and password and instead look for the OpenAthens or Institutional login link.

What you will see can differ between each journal, take a look at the below screenshots and videos to help guide you through the off campus screens.


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